Acerca de este curso
This course is aimed at those interested in the social economy, so that they identify the basic processes of mutualism and associativism and can provide a unique experience to each associate.
Objetivos de este curso
Basic aspects of a mutual society and the social economy
Main pillars of a mutual
Types of partners in mutual societies
Incluye
- ACAFOR Certificate of Completion with global guarantees.
Modalidades y requerimientos
- 100% remote.
¿A quién está dirigido?
- Commercial representatives of associations and mutual societies
- Interested in the Social Economy
Plan de estudios
24 Lecciones2h 20m
Introduction and Getting to Know Mutual
This module serves as an introduction to the course and the concept of mutualism. Topics will be addressed such as what a mutual society is and how AMUPEF positions itself in this context.
Welcome and Presentation of the course
What is a mutual?3:51
Getting to know AMUPEF
First Steps and Types of Partners
Here the initial steps to becoming an AMUPEF advisor will be explained, as well as the different types of partners and the benefits each receives.
Member Service
This module focuses on best practices for providing excellent member service, including specific tips and techniques to improve service quality.
Payments and Subscriptions
The different payment methods and types of subscriptions available will be covered, as well as how to manage them effectively.
Commercial Conditions and Schedules
This module covers the trading conditions that advisors should be aware of, including commissions, bonuses, and refund policies. A schedule with key dates will also be presented.
Affiliations and Control
The communication channels available, how to affiliate new members and how the control and supervision of affiliations is carried out will be explained.
Marketing and Sales Strategies
Here, effective strategies for marketing AMUPEF products and services will be addressed, including how to use tools such as CRM.
AMUPEF Specific Areas
This module focuses on specific areas of AMUPEF, such as vocational training, loan management, dentistry, health, insurance and tourism.
Shortcuts and Documents
It will explain how to access the different platforms and where to find important documents, templates and forms that may be necessary.
Final evaluation
Profesores
English 
Español de Argentina 
Português do Brasil 