Introduction

Basis of Language Ontology
During this unit, the basic principles that govern the way we use language to construct our reality and our interactions with others will be explored.

The communication
During this unit, different elements and skills necessary for clear and assertive communication will be explored, including active listening, empathy, clarity in verbal and non-verbal expression, and adaptation of the message to the interlocutor.

Affirmations and Declarations
During this unit, participants will learn about the power of language and how appropriate affirmations and statements can influence the thinking, emotions, and actions of oneself and others.

The judgments
In this unit, the concept of judgments and their influence on our perceptions and work relationships are analyzed. Participants will learn to recognize and manage judgments effectively, promoting a work environment based on understanding and empathy.

Orders, Offers and Promises
In this unit, the fundamental elements of requests, offers and promises in the workplace are explored. Participants will learn to formulate clear requests, make effective offers and deliver on promises, establishing working relationships based on trust and responsibility.

The Listening
In this unit, the importance of active and empathetic listening in the work context is emphasized. Participants will learn techniques and skills to improve their listening skills, allowing them to better understand their colleagues, clients and collaborators, and facilitate more effective communication.

Teamwork
In this unit, the topic of teamwork and collaboration is addressed. Participants will learn strategies to foster collaboration, effective communication and synergy in work teams, with the aim of achieving successful results and strengthening work relationships.

Emotional Intelligence and Leadership
In this unit, the importance of emotional intelligence in effective leadership is explored. Participants will learn to develop their emotional intelligence, understanding and managing their own emotions and those of others.

Prior to the Course

This course gives us the possibility of knowing and deepening personal leadership skills, facilitating the motivation and work process of a team, improving efficiency and productivity in daily tasks. Analyze the basic tasks and responsibilities of a Supervisor and That each participant develops linguistic and emotional skills and competencies for everyday life situations, so that they can exercise true leadership in their own life, in relation to themselves and others.

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